Privacy policy

We need the following information when you shop with us:
Name, address, phone number and email address.

We register and pass on the personal information that is necessary to be able to deliver the goods to you.
The personal information is registered and stored for five years, after which the information is deleted.
We also cooperate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes.

We only cooperate with data processors in the EU or in countries that can provide adequate protection for your information.

You have the right to be informed about what information we process about you.
If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you request it. This may, for example, be if your data is no longer necessary in relation to the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at the above email address.

Access to complaints

If you as a consumer want to complain about your purchase, you must contact Mark Nissen via email: info@nissencoffee.com If we are unable to find a solution, you can send a complaint to:

Center for Complaints Resolution

Carl Jacobsens Vej 35

2500 Valby

Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can register your complaint in the EU Commission’s online complaint platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

If you submit a complaint here, you must provide our email address : info@nissencoffee.com

The terms and conditions were last updated on January 08,2025